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Questions? We've got answers.

Here are the things people ask us most. Don't see yours? Just reach out.

How often should I clean my dryer vent?

Once a year is the sweet spot for most homes. Bigger households and long or bendy vent runs collect lint faster, so they may want a visit a bit sooner.

How do I know if mine needs cleaning?

Your dryer will usually give you hints: clothes taking more than one cycle to dry, a laundry room that feels extra warm, a burning smell, or lint piling up around the outside vent. Not sure? Book a free inspection and we'll take a look together.

What does the free inspection include?

We send a small camera into your vent and show you what's in there. If it's clear, you owe nothing and there's no pressure. If it needs cleaning, we can usually do it on the same visit.

How do I know which cleaning I need?

You don't have to. We confirm on camera before we start, and the price is set before any work begins. Most homes are Standard.

How long does a cleaning take?

A standard cleaning takes about an hour and a half. Longer runs take about an hour and 45 minutes, and roof-terminated vents take about two hours. The free inspection itself is about 30 minutes, and we set aside extra time in case you want a cleaning right then.

Do I need to be home?

Someone just needs to let us in to reach the dryer and the vent. You're welcome to watch the camera inspection, and we're happy to walk you through what we find.

Why does the price vary?

Longer and harder-to-reach vents take more time and equipment, so we price by the type of vent you have. You'll see the exact price before you book on our Services page.

What's your guarantee?

If the after-video isn't clearly clean, we come back and redo it free.

Will the price change once you're here?

No. The price we quote is the price. If we find something unexpected, like a nest, we show you on camera and you decide before we do anything.

What do I get after the cleaning?

Before and after video, an airflow reading, and a short written Vent Health Report, all sent to your phone.

How does the PreVent Plan work?

It's free to join. You get member pricing on every cleaning (20% or more off), we book your next visit before we leave, text you a week ahead, and give you priority scheduling all year. Your card is kept on file and charged only after each cleaning. Reschedule or cancel anytime.

What if you find something wrong?

We'll show you, explain it in plain English, and tell you the cost before we do anything extra. No surprises.

What areas do you serve?

All of Nassau and Suffolk County, plus Far Rockaway. If you're nearby and not sure, just ask!

How do I pay?

You can pay online through your booking confirmation.

Can you help with apartment buildings or businesses?

Absolutely. We'll camera-check 3 units for free and send you a short video of each, plus a one-page Building Vent Report. Cleanings start at $145 per unit for 5+ units at one address. Call or text 929-501-4555 and we'll put something together.

Still have a question? Call or text 929-501-4555 or email hello@preventventcleaning.com and we'll happily help.

Book a free inspection or call / text 929-501-4555